The employees are really nice! But the small backhoe i rented had hardly no power. And first they were going to give me a bigger one but the battery was dead, then they had to take it all apart to just jump it. Then, they wanted to give it to me without changing the battery. I said no. They gave me a smaller one but they didn’t adjust the price. No instructions what’s so ever, and this thing was made for a kid I think because I hardly fit in there! I’m 5’11” and weigh 190lb. I will never go there again!